Policies/Statements

Shipping Policy / Statements

If stock is available, shipment will be arranged immediately or the next working day after payment was received.


Non-Deliverable Shipping Addresses

IdealGiftBox.com ships to addresses in the 12 Provinces within Canada, with the following exceptions:

·Post Office Boxes (CANADA)

·Private mail boxing locations (CANADA)

·Hotels / Motels, etc. (CANADA)

·Trade Shows / Conventions / Conferences

·APO/FPO addresses (CANADA)

·Freight Forwarders


International Shipments

At this time, IdealGiftBox.com mainly ships to locations within the 12 Provinces in Canada. Shipping cost are only based on continental Canada. For all other area, additional shipping will be applied. Shipment will not be sent until all the details of your order including the appropriate tax and shipping cost are confirmed and full payment is received.

When shipping outside of Canada, custom clearing charges, duty and taxes are the responsibility of the receiver.


Return Policy

We will exchange or refund defective merchandise due to manufacturer defect within 14 days of your receipt of the product. After 14 days, customer needs to contact the manufacturer directly for any warranty service. Once the product is returned in satisfactory condition, we will gladly credit your account. All shipping and handling costs are non refundable. The item(s) must reach us in a sellable condition. Packages returned C.O.D. will not be accepted.

When returning an item, please indicate the reason(s) for the return. We will issue a return authorization number to make your return. No returns will be accepted without a return authorization number. Upon receipt of the product, we will issue a credit to your credit card or resend the merchandise, whichever you prefer.

IdealGiftBox.com reserves the right to refuse refund/exchange on items that we feel the buyer has used or damaged.


Software Return Policy

Sorry, but Copyright law does not allow us to accept returns or offer refunds on opened software. Well gladly exchange defective software for the same title.


Privacy Statement

IdealGiftbox.com believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our site completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.


Purchasing by Minors

For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our on-line store, please have a parent or legal guardian make the purchase for you.